Read what our customers have to say about us

We understand home financing may seem overwhelming, so we work hard to make it a little easier for you. We let you know what you need to do, and when you need to do it.

We also understand trust is earned through our actions. That’s why we proactively work with you to answer questions, address concerns and solve problems. We communicate simply and directly so you always know where you stand. And, of course, we keep our promises.

Individuals were not compensated for their reviews. Learn more.


 

4.6 Average Rating
5
6143
4
1130
3
295
2
210
1
301
Ease of Obtaining Loan
4.6
Speed of Obtaining Loan
4.4
Rate
4.4
Fees & Closing Costs
4.2
Customer Service
4.6
Responsiveness
4.5
8079 Reviews  |  Page 1 of

Great customer service!

Maria went above and beyond to help us! This was such a pleasant experience because of her superb customer service!

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on maria goldstein - refinance

the whole refinance process was great!

Everyone at ditech was so amazing and made my loan process very easy, even helping me through e signing documents which I've never done before. Have worked with many companies, ditech is the best!

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on erika haynes - refinance

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on thomas boyes - refinance

Ditech made my refinance a breeze

The entire process was very easy. It took a bit of time to assemble all the required documentation, but once that was done, the process was quick.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
4
Rate
5
Originally posted on john capra - refinance

Bruce helped me refinance my mortgage

Took a little longer than expected but all went well in the end

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
3
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
4
Speed of Obtaining Loan
4
Rate
4
Originally posted on bruce ostovitz - refinance

Treated all my questions with respect and were quickly answered

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on lane abramowitz - refinance

Great team. Quick turnaround on questions.

Was refinancing. Carol Wells, the Loan specialist was exceptional! She was prompt with providing details and responding to my questions.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on carol wellsparker - refinance

Wonderful service

Loan officer Boe and processor Deanna provided quick, expert service, which led to my loan closing in under 30 days. Also, multiple companies refused service to me, and some didn't work hard enough and/or did not have the expertise as those have with Ditech.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on baudelaire guillaume - refinance

DItech made it easy.

The process was so easy. Online forms and electronic signing of documents sped up things. Loan specialist and the customer loan processor were helpful. Got to sign docs in my home!

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
3
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
4
Speed of Obtaining Loan
4
Rate
3
Originally posted on marcus dimitri - refinance

Refi the easy way

When looking at methods to refinance, it occurred to me that using my current mortgage company might be a good idea. It certainly was and I would recommend Ditech to anyone.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on janna green - refinance