We understand home financing may seem overwhelming, so we work hard to make it a little easier for you. We let you know what you need to do, and when you need to do it.

We also understand trust is earned through our actions. That’s why we proactively work with you to answer questions, address concerns and solve problems. We communicate simply and directly so you always know where you stand. And, of course, we keep our promises.

Read what our customers have to say about us.

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4.5 Average Rating
5
2988
4
566
3
157
2
114
1
163
Ease of Obtaining Loan
4.5
Speed of Obtaining Loan
4.3
Rate
4.4
Fees & Closing Costs
4.2
Customer Service
4.5
Responsiveness
4.5
3988 Reviews  |  Page 1 of

Re-Fi quick and easy!

Mr. Griffin was quick and efficient in answering questions and emails quickly. He helped smooth the whole process through other departments. Which got confusing as one department made it a grab all dealing with up to 4 people. Overall the process went quickly to closing.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
4
Ease of Obtaining Loan
4
Speed of Obtaining Loan
4
Rate
3
Originally posted on jeffrey griffin - refinance

Refinance

very good service, my refinance was done in a professional manner I am very happy.

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Fees & Closing Costs
3
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
4
Rate
3
Originally posted on daniel sturtz - refinance

Michael was well informed and responded quickly.

Michael was very responsive, patient. He was very knowledgeable.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
3
Rate
4
Originally posted on michael krasnay - refinance

Good

Reasonable time obtaining the refinance of my house and satisfied with the figures

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on justin wells - refinance

Refinance my home as Easy as 1-2-3

I found the refinance of my home to be Easy as 1-2-3 from the application that was completed by phone to the final signing of documents.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on mark hammer - refinance

I was hoping to combine our two mortgages and Jaso

It was a pleasure to work with Jason and Nyeisha. Both are very professional and efficient.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
3
Rate
5
Originally posted on jason kravitz - refinance

Refinancing with Ditech was a breeze!

The process of refinancing my home with Ditech was a easy. Ditech provided efficient service and customer support. I am extremely happy with my experience with Ditech!

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on paul udink - refinance

My refinancing.

I received great service from Brandon Rosenthal on my refinancing. He was very helpful.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on brandon rosenthal - refinance

Refinance

All the people working on our refinance were very helpful and responded in a timely manor. A++

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
2
Rate
5
Originally posted on bob carr - refinance

Practically Seamless Process

Ditech initiated contact with me. From the first call to the final email, the process was relatively easy. Any questions that I had were answered promptly and efficiently. I don't think I could have had a more professional and knowledgeable group of folks guiding me to a successful conclusion.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on timothy delp - refinance