We understand home financing may seem overwhelming, so we work hard to make it a little easier for you. We let you know what you need to do, and when you need to do it.

We also understand trust is earned through our actions. That’s why we proactively work with you to answer questions, address concerns and solve problems. We communicate simply and directly so you always know where you stand. And, of course, we keep our promises.

Read what our customers have to say about us.

Individuals were not compensated for their reviews. Learn more.


 

4.5 Average Rating
5
4047
4
755
3
201
2
153
1
223
Ease of Obtaining Loan
4.5
Speed of Obtaining Loan
4.3
Rate
4.4
Fees & Closing Costs
4.2
Customer Service
4.5
Responsiveness
4.5
5379 Reviews  |  Page 1 of

Surprise refinance!

Who knew that a simple phone call made when I was struggling to make a mortgage payment on time, would lead to an almost instant approval for refinancing!? Ditech made it extremely easy for us to shave years off of our mortgage payment, cut our interest rate in half, and remove the PMI once and for all. This has made a tremendous difference in our lives!

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on thomas boyes - refinance

New loan

The process was unbelievably simple. My loan specialist was knowledgeable

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
3
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on jeremy kerr - refinance

Ditech representatives are very nice to work with.

Ditech has exceed my expectations during this loan process. Everyone I dealt with was extremely professional and focused on closing the deal. There were instances where time was of the essence and everyone acted with a sense of urgency.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
3
Originally posted on megan bratkovich - newloan

It was so easy!

I would recommend Ditech to anyone looking to buy a home or just refinance!

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Fees & Closing Costs
2
Customer Service
5
Responsiveness
4
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on joseph quinn - refinance

EVERYTHING WAS VERY EASY AND VERY PROFESSIONAL

I WAS AMAZED AT HOW EASY EVERYTHING WAS. DOING IT ON-LINE MADE IT A BREEZE.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on michael lalli - refinance

Loan officer John was excellent!

Everything went very well Have unanswered questions regarding escrow on old loan

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Fees & Closing Costs
4
Customer Service
4
Responsiveness
4
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on john londergan - refinance

Scott had all the details ready so it was an easy

I am a real estate investor so this not a new process for me. Everything was relatively smooth except the closing with First American. At the closing I used a check that I had changed my address on and the closing attorney did not tell me it could not be used. Later First American called and said I would need to send another check so I sent one of my company checks which I use all the time in my business but I learned that it also was not acceptable. So I sent another personal check from another account. I guess we are okay now.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
4
Rate
5
Originally posted on scott straw - refinance

Shilpa was so helpful with our loan

She was responsive to all of our questions and responded thoroughly and timely.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on shilpa patel - refinance

Great service

Everything went fast and smooth and very professional.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on gregg asman - refinance

Simple, No Hassles, Super Quick

We called to inquire about the possibility of refinancing our house and wanted quotes for 15, 20 and 30 year mortgages. Our call was answered promptly and professionally. Only moments later, the Home Loan Specialist was working on numbers for us. She called back the very next morning with all the information and all our options. Then the Loan Processor called/emailed us frequently to keep us apprised of everything. We could not be happier with the entire refinance process!

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on srivalli aluri - refinance