We understand home financing may seem overwhelming, so we work hard to make it a little easier for you. We let you know what you need to do, and when you need to do it.

We also understand trust is earned through our actions. That’s why we proactively work with you to answer questions, address concerns and solve problems. We communicate simply and directly so you always know where you stand. And, of course, we keep our promises.

Read what our customers have to say about us.

Individuals were not compensated for their reviews. Learn more.


 

4.5 Average Rating
5
3238
4
612
3
166
2
123
1
178
Ease of Obtaining Loan
4.5
Speed of Obtaining Loan
4.3
Rate
4.4
Fees & Closing Costs
4.2
Customer Service
4.5
Responsiveness
4.5
4317 Reviews  |  Page 1 of

Re-financing

This was the first time I did this electronically. It was very well explained, convenient and fast. The final paper signing was face-to-face, and it went like clockwork. Great experience all the way around!

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
3
Customer Service
4
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on debbie weeks - refinance

Refinacing

The overall process seemed to take a long time but was worth it. I was glad to be able to accomplish what I wanted to do and stay with current mortgage company. RJ and Krista were over the top awesome, patient and helpful! I couldn't be happier staying in my forever home and affording it more easily. All I can say is thank you, thank you, thank you!!!!!

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
4
Customer Service
5
Responsiveness
4
Ease of Obtaining Loan
3
Speed of Obtaining Loan
2
Rate
5
Originally posted on robert kelly - refinance

GOOD

IT WAS DIFFERENT THE WAS THE WHOLE PROCESS . BECAUSE ELECTRONIC

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
4
Customer Service
4
Responsiveness
4
Ease of Obtaining Loan
4
Speed of Obtaining Loan
4
Rate
4
Originally posted on kevin mulford - refinance

Easy to Refinance

This was an easy process. I had never refinanced Before and I received helpful information and the process was simple.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on john rush - refinance

1st Mortgage Refinance

Cara made this a very smooth and seamless refinance for us!

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on cara calvert - refinance

Ditech

Chris was helpful during the whole process! Thank you

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on christopher sieminski - refinance

Ditech loan service

The service was excellent from the start of the process until the end. Moreover, we have never had a refinancing done as quickly as this one. Thank you for your rapid service.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on jeremy hill - refinance

Mark Hammer

Very helpful and polite,went very smooth and fast.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on mark hammer - refinance

John Butts Originator

Mr John Butts was extremely valuable to me during the loan process. His knowledge and professionalism put me at ease. I would not only use Mr Butts again but request John for my next mortgage transaction.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
3
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
3
Speed of Obtaining Loan
3
Rate
5
Originally posted on john butts - refinance

everything was great. went through without a hitch

Bob Ennis was an excellent loan officer and worked very hard to navigate some difficult circumstances with our past credit history. We would extremely hard to get this done for us and he did it!!! Our experience was great.

Was this review helpful? Yes No

Thank you for your feedback!

Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on bob ennis - refinance