Read what our customers have to say about us

We understand home financing may seem overwhelming, so we work hard to make it a little easier for you. We let you know what you need to do, and when you need to do it.

We also understand trust is earned through our actions. That’s why we proactively work with you to answer questions, address concerns and solve problems. We communicate simply and directly so you always know where you stand. And, of course, we keep our promises.

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4.6 Average Rating
5
6361
4
1168
3
303
2
213
1
305
Ease of Obtaining Loan
4.6
Speed of Obtaining Loan
4.4
Rate
4.4
Fees & Closing Costs
4.2
Customer Service
4.6
Responsiveness
4.5
8350 Reviews  |  Page 1 of

Everything went fast and smoothly

Everyone was so informative at every step to complete our loan process.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on bob hessenthaler - refinance

Everything when great

We were a little nervous and scared. But we think it when good.

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Fees & Closing Costs
3
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on jeremy kerr - refinance

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on julia brownell - refinance

Everything went perfectly

My initial contact resulted in a mortgage exactly as he outlined, to the penny and was completed (closing and disbursement’s) within 30 days.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on john capra - refinance

Everyone that I talked with were very helpful. I am single as my husband is deceased and they all were so helpful. I appreciated all of them so much..

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Fees & Closing Costs
4
Customer Service
4
Responsiveness
4
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on louis farren - refinance

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on ben albano - refinance

Easy Refinance to lower my interest and payment without the hassle of an appraisal.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
4
Rate
4
Originally posted on jason phillips - refinance

The perople were their biggest asset

I got a streamline refi and it was wonderful. Easy, quick and painless.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on justin kelbaugh - refinance

refinance support

The effort taken by Julia was what I thought had for ever gone as a responsible, caring service agent. She exemplified what ALL customer care agents used to be. Very concerned that all was in order, that we were certain about the process, had all papers and comfortable with the process. Wish I could find more like her when ever the need arises. I'd be proud to have her in my company. What a representative she is of and for the company she works for. I'm glad to be with Ditech for more than just a mortgage company due to her efforts and would highly recommend Ditech to others strictly because of the effort she gave to our cause. I would go as far as to say.....she leaves, I leave. That's how impressed I am with her. Sincerely, Kenny

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on julia brownell - refinance

Refinance was a breeze!

We are longtime Ditech customers but were pleased when Jim Eagle approached us on the phone regarding a refinance to combine our first and second mortgages. The fast track refinance was easy and stress-free and we will recommend Ditech to our friends looking to refinance! Thanks to Jim Eagle and to Darryl Grant in loan processing for their professional assistance in closing our loan in 30 days!

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on james eagle - refinance