We understand home financing may seem overwhelming, so we work hard to make it a little easier for you. We let you know what you need to do, and when you need to do it.

We also understand trust is earned through our actions. That’s why we proactively work with you to answer questions, address concerns and solve problems. We communicate simply and directly so you always know where you stand. And, of course, we keep our promises.

Read what our customers have to say about us.

Individuals were not compensated for their reviews. Learn more.


 

4.5 Average Rating
5
3737
4
703
3
187
2
136
1
207
Ease of Obtaining Loan
4.5
Speed of Obtaining Loan
4.3
Rate
4.4
Fees & Closing Costs
4.2
Customer Service
4.5
Responsiveness
4.5
4970 Reviews  |  Page 1 of

Refi

Surprised how fast to refinance my house, and they are very knowledgeable

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on robert kelly - refinance

Refi

The process was fast and accurate. Closing agent was late and very rude.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on michael stock - refinance

Professional and swift exceeding expectations

I was pleasantly surprised at how effecient and expeditious the process was.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on louis farren - refinance

Excellent service

The refinance was handled quickly and is the easiest one I have gone through with several houses, John was always helpful and fast to respond to questions. I recommend Ditech Highly.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on john rush - refinance

Refinance

I was able to refinance to a lower interest rate. The process was very well organized and easy to navigate. I felt well informed throughout the process which was completed exceptionally fast. Everyone I worked with was professional and pleasant.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on joseph quinn - refinance

Agent made refinancing easy

Specialist knowledge a helpfulness made refinancing something I should have done sooner

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on olivier phliponeau - refinance

easy refi process

Communication with staff and lender was excellent and quick

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on jeremy hill - refinance

My loan process went very smoothly!

The uploading of documents and e-signing made the loan process move along very smoothly. It went very timely and everyone was very helpful and nice to work with.

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
5
Originally posted on gary smith - refinance

Refinancing

The process was lengthy, but I was kept informed along the way. All of my questions and concerns were addressed in a timely manner. The closing was effortless. All in all a very positive experience.

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Fees & Closing Costs
4
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on matthew moore - refinance

Refinance

Much easier process than I expected! Everyone I spoke with was very helpful!

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Fees & Closing Costs
5
Customer Service
5
Responsiveness
5
Ease of Obtaining Loan
5
Speed of Obtaining Loan
5
Rate
4
Originally posted on john butts - refinance