We know this can be a challenging time. We can help you change your account so that ditech addresses future letters or other communications solely in your name, and we can process your mailing address changes, if needed.
To protect your personal financial information, we need to verify any status or name changes. Please mail us a written request of your changes, as well as notarized copies of legal documents confirming the change (for example, a divorce decree), to:
Ditech Account Processing
PO Box 15009
Tempe, AZ 85284-0109
*Please note that in most cases a divorce decree alone does not remove financial obligation from either party. Even if a divorce court orders a transfer of rights and interests in a property, both parties will remain contractually obligated until the debt is satisfied. Options for satisfying the debt include paying off the loan in its entirety, selling the house, refinancing, or a loan assumption, if your loan terms allow it.
Refinancing is one way to way to change responsible parties on a mortgage account. As a full-service mortgage company, we do offer refinancing. Please visit the Home Refinance page to explore all your refinancing options, or call us at 1-800-700-9212.