Save time and paper with ditech online billing

With ditech online billing, you can save time and help the environment. Instead of receiving a paper billing statement in the mail, you’ll receive your statement as a secure, electronic PDF attachment to an email.

Benefits of online billing

  • Retrieve your billing statements faster. You’ll receive your billing statement the day we issue it. There’s no delay waiting for the mail service.
  • Reduce clutter.  Electronic billing eliminates extra paper in your mailbox and in your home.
  • Deter fraud. By eliminating a paper trail, your account is more secure.
  • Store statements easily. You can store your ditech online billing statements electronically for quick future reference.
Manage your ditech online billing in MyAccount

Manage your ditech online billing in MyAccount

Login to MyAccount to manage, opt in, or opt out

  1. To manage your online billing settings, please log into MyAccount.
  2. Under the My Account tab, choose Online Billing.
  3. Select the account to manage and click on the Continue button.
  4. Unenroll or opt out of electronic billing here, or update your email address.

Learn more about ditech payment options on our Make a Payment page.


ONLINE BILLING FAQS

Yes, once you log in to your secure ditech account, you can find your online billing statements in the MyAccount section.Login to MyAccount
Your ditech online billing statement is emailed to the primary email address you specify when you register for online billing services. If co-borrowers don’t have access to that email address, they can see the billing statements when they log in to their secure online ditech account, MyAccount.Login to MyAccount or learn more about Online Billing.
You only need free Adobe Reader software to view your online billing PDF attachments. If you don’t already have the software, you can download the latest version of Adobe Reader for free by visiting the Adobe website at adobe.com.
Just as with paper billing statements, you can make your mortgage payment any of several ways. Options include mail, automatic payments from your bank account, online payments and much more. Learn more about Online Billing or Make a Payment.
Yes, you can. If you’re receiving ditech online billing statements and want to switch back to paper billing statements, click on the link at the bottom of the email to restore paper billing on your account.
If you have any issues opening your online billing statement, please contact Customer Service at 800-643-0202 between 7 a.m. and 8 p.m. (CST) Monday through Friday or between 7 a.m. and 1 p.m. (CST) Saturday.
Online billing statements look exactly like your print statements. If you don’t understand the information provided on the statements, see our handy primer: How to read your mortgage statement.