Year-End Taxes FAQ

For information about deducting mortgage interest or real estate taxes, consult a tax advisor or your tax preparer, or go to  You can also call the IRS at 1-800-829-1040 for tax help.

A few things can affect the amount of interest you pay on your mortgage in a year. Your interest rate could change, the number of payments you made in a calendar year could change, or, as your loan matures, more of your monthly payment is applied to principal than interest.  Any one of these, or any combination of them, would result in a different amount of interest paid.

If you paid more than $600 in mortgage interest to any company, that company should provide you with a Mortgage Interest Statement, or IRS Form 1098.

You may receive more than one 1098 if:

  • you made payments to more than one company last year,
  • you refinanced last year, or
  • your loan servicing was transferred from one servicer to another during the year.

An escrow account holds funds paid by you, the homeowner, that will eventually pay certain property related expenses. This includes, but is not limited to, taxes and/or homeowners’ insurance premiums.

An escrow account helps ensure property expenses are paid, so it’s part of your regular payment amount. As taxes and other expenses can change, so can escrow. So, learn more about how escrow works. Visit our Understanding Escrow page in the Mortgage Topics in Depth section of the website for more information about your escrow account and what it does.

If you paid more than $600 in interest the past year, you may receive a 1098 tax form depending on account type and account status. These forms will be mailed out prior to January 31st. You may need this information for tax preparation.

Your 1098 forms are archived in your secure online account. You can access them by logging in to your account.

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You may also contact Customer Service department for this information at 1-800-643-0202 between 8 a.m. and 12 p.m. (EST) Monday through Friday, between 8 a.m. and 5 p.m. (EST) Saturday or between 1 p.m. and 5 p.m. (EST) on Sunday. For more about downloading documents, visit our Downloading Documents page.