Successor In Interest FAQ

A successor in interest is a person to whom full ownership or an ownership interest in a property securing a mortgage loan is transferred.

If the transfer falls into one of the following categories the “new owner” may have certain rights with respect to the mortgage loan as a Successor in Interest:

  • Transfers by devise (will), descent or operation of law on the death of a joint tenant or tenant by the entirety;
  • Transfer to a relative resulting from the death of a borrower;
  • Transfer where the spouse or children of the borrower become an owner of the property;
  • Transfers to a spouse resulting from a decree of dissolution of marriage, legal separation agreement, or from an incidental property settlement agreement
  • Transfers into an inter vivos trust in which the borrower is and remains the beneficiary.

Call Customer Service at 1-800-643-0202, between 8 a.m. and 12 p.m. (EST) Monday through Friday, between 8 a.m. and 5 p.m. (EST) Saturday or between 1 p.m. and 5 p.m. (EST) on Sunday or write to Customer Service at:

Ditech Financial LLC
P.O. Box 15009
Tempe, AZ 85284 – 0109

We’re here to assist you.

  • Please have available and provide the account holder’s full legal name and Social Security number, plus any account numbers and other information you may know.

It depends on how/why the ownership is transferring and the laws of the state for our customer’s residence.

  • If the transfer was due to a deceased customer we may request a deed, a will, court issued letters, or an affidavit of heirship. A death certificate will be required.
  • If the transfer was due to a divorce or separation we may request a divorce decree, separation agreement, property settlement agreement, or deed conveying the property.
  • If the transfer was due to a family transfer we may request a conveyance document, marriage certificate, or birth certificate.
  • If it is a transfer to a living trust we may request a trust declaration or conveyance document.

**All circumstances require photo identification.

Once we receive verbal or written notification, a letter will be sent outlining the documentation required to be confirmed as a Successor in Interest on the account. The list will be specific to the type of transfer and property state.

If the documents submitted confirm your identity and ownership interest as a Successor in Interest, you will be added to the account and you will be entitled to certain information about the loan. This will not impact credit reporting for you, unless you assume the loan.

You will receive a Confirmation Letter, an Acknowledgement Form and a Bankruptcy Information Form.

Confirmation Letter Explains:

  • We have confirmed your identity and ownership interest in the property
  • You are not liable for the debt unless you assume the mortgage loan
  • Your Lender has a security interest in the property and a right to foreclose, if applicable
  • You have the right to receive certain notices and communications about the loan if we are not providing them to a borrower or another entitled party
  • To receive notices and communications you must sign and return the Acknowledgement Form

Acknowledgement Form Confirms:

  • Your request for notices and communications
  • You understand that receipt of the communications do not make you liable for the debt, unless you assume the loan
  • You understand there is no time limit to return the Acknowledgement Form

You will not receive regular communications from Ditech if you choose not to return the Acknowledgement Form. However, you may still request information about the loan by submitting a written Request for Information or Notice of Error to:

Ditech Financial LLC
P.O. Box 15009
Tempe, AZ 85284 – 0109

Bankruptcy Information Form

This form is not required to be returned. If you are in bankruptcy, we request that you fill out and return this form to us to assist in being able to send you the appropriate correspondence and communications.

For information about assuming the loan or our loan modification process call Customer Service at 1-800-643-0202, between 8 a.m. and 10 p.m. (EST) Monday through Friday, between 8 a.m. and 5 p.m. (EST) Saturday or write to Customer Service at:

Ditech Financial LLC
P.O. Box 15009
Tempe, AZ 85284 – 0109

For more information review the Assuming A Loan page here and Loan Modification Programs page here.