Green Tree to ditech FAQ
We’re recommitting to providing you with excellent customer service.
You’ll find a new website featuring access to account information online, homeowner resources and information, including the latest mortgage rates. We’ll continue to offer free ACH payments through AutoPay, and manage escrow.
Your login information hasn’t changed. You will still be able to access the information in your MyAccount with the new website just as you did before.
The transition will be seamless, and you will not have to re-sign up for AutoPay.
Your payment options have not changed. You’ll find all of the mortgage payment options available on our Make a Payment page.
Beginning August 31, 2015, you’ll need to make your payment to ditech, instead of Green Tree.
You can send your payment via the mail with the envelope you receive with your paper statement or use a number of different online options. For more information, see our Make a Payment page.
Combining our companies and changing our name to ditech is a recommitment to you, our borrowers, to provide excellent customer service and a promise to support you as partners in sustainable home ownership.