AutoPay Automatic Payments FAQ
We offer a range of electronic mortgage payment options. The most popular option, provided at no charge, is AutoPay. It allows you to set up automatic payment withdrawal from your bank checking or savings account. You can also make a payment by mail, over the phone or through your secure online ditech account.
You can register for AutoPay, our free automatic payment service online. You first need to create an online account. Click on the link below to get started.
Note that some restrictions apply, so some accounts may not be eligible for AutoPay due to account status.
No, you can set up AutoPay to make your payment on any date between your due date and your late fee assessment date.
For example, if your payment is due on the 1st and your late charge is assessed on the 16th, your payment can be made on any date between the 1st and 15th. Plus, you can change the payment date each month.
Our online payment functionality is limited to entering and processing payments only. If you need to modify or delete any pending payments made through AutoPay, please contact our Customer Service department at 1-800-643-0202 10 business days prior to the payment processing date.
Yes, you can pay extra any month.
If we receive a payment larger than the amount due, we apply the additional amount first to any outstanding fees and then to your principal balance.