As a previous customer to Ditech, I was surprised at the amount of paperwork that had to be resubmitted.
Personnel Makes the Experience Great
From the first phone call to Ditech the experience was amazing, the staff was helpful and the whole process in general was very streamline.
Ditech made the whole process easy, from start to finish!
My review for John Zinni and his team.
John and his team did an excellent job in processing my loan, I couldn't be any happier!
Purchasing of a new home in 19 years, many changes to the process. We were walked through step by step and all our questions through the process were answered promptly. Friendly and personalized service.
Agent Leon Liss
From beginning to end and all of the craziness in between, Leon was so amazing that I need to buy this guy a case of beer. Leon was there every step of the way from when I first applied for the loan, to the various extensions because of the other buyers, following up with us throughout the process and the final conclusion when we were finally able to buy and move into our new home. I am actually serious that I would like to know how I can send a case of beer for Leon because he deserved it! Or at least an address where I can send him a thank you card. Or better yet give the guy an amazing bonus/raise!
New Mortgage - Tim Delp
Working with Tim was a pleasure. He was very helpful throughout all steps of the mortgage process.
First time homebuyer
As a first time buyer I was extremely surprised at how quick and stress free the process was. The Ditech team was extremely helpful and explained the process through each step.
I was gearing up for a difficult and stressful experience while trying to qualify for a loan. However, Leon Liss was AMAZING! He answered my milliona of questions, calmed my anxiety and fears and made me feel like he had no other customers! The process was smooth and my family's relocation into our new home...from a different state is over. I am so grateful for Leon. This company needs to clone him!
Very professional, got back to my emails, and was able to close the loan early... Thank you..